For Toyota (Hilux) Owners to Replace Sport Bar
Campaign Summary
Abdul Latif Jameel Co. Ltd would like to inform owners of Toyota (Hilux) of Special Service Campaign on their vehicles to replace Sport Bar due to that subject vehicles are equipped with a sport bar affixed through brackets. Under certain severe usage conditions, the brackets may crack causing the sport bar to potentially detach from the vehicle. If this occurs, it could become hazardous to other vehicles and pose a safety risk for pedestrian traffic.
Vehicles involved in Saudi Market:
| Model | Model year | No. of vehicle |
|---|---|---|
| HiluxDC - HiluxSC | 2023-2024 | 741 |
To check if your car is included in this campaign, kindly enter your vehicle’s Vin Number.
Frequently Asked Questions
What is the condition?
Subject vehicles are equipped with a sport bar affixed through brackets. Under certain severe usage conditions, the brackets may crack causing the sport bar to potentially detach from the vehicle. If this occurs, it could become hazardous to other vehicles and pose a safety risk for pedestrian traffic.
Which and how many vehicles are covered by this Special Service Campaign?
There are 741 vehicles covered by this Special Service Campaign.
What is ALJ going to do?
ALJ announced advising owners to make an appointment with their authorized Toyota dealer to replace the sport bar. The remedy will be performed at NO CHARGE to vehicle owners.
Are there any warnings that this condition has occurred?
Yes. If one of the brackets (left or right) cracks, a metallic rattling noise can be heard from the cabin interior. However, if a customer does not hear this noise and continues driving, the bracket on the other side may also crack, causing the Sport Bar to detach from the vehicle body.
How long will the repair take?
To replace the sport bar takes approximately 3 to 7 hours. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer’s schedule.