For Toyota (Yaris and Veloz) Owners to Inspect/Replace the Front Shock Absorber Nut
Campaign Summary
Abdul Latif Jameel Co. Ltd would like to inform owners of Toyota (Yaris and Veloz) of Recall/ Special Service Campaign on their vehicles to inspect/replace the lower front bumper, as due to improper tightening instruction for the nut(s) fixing the upper portion(s) of the front shock absorber(s), the tightening torque of the nut(s) might be insufficient. If the vehicle is operated continuously in this condition, the nut(s) may become loose, causing abnormal noise, and in the worst case, the nut(s) may come off, resulting in loss of vehicle stability.
Vehicles involved in Saudi Market:
| Model | Model Year | No. of vehicle |
|---|---|---|
| Veloz | 2023 | 2592 |
| Yaris | 2023 | 41280 |
To check if your car is included in this campaign, kindly enter your vehicle’s Vin Number.
Frequently Asked Questions
What is the condition?
due to improper tightening instruction for the nut(s) fixing the upper portion(s) of the front shock absorber(s), the tightening torque of the nut(s) might be insufficient.
If the vehicle is operated continuously in this condition, the nut(s) may become loose, causing abnormal noise, and in the worst case, the nut(s) may come off, resulting in loss of vehicle stability.
Which and how many vehicles are covered by this Customer Satisfaction Campaign?
There are 43872 vehicles covered by this Special Service Campaign.
What is ALJ going to do?
ALJ announced advising owners to make an appointment with their authorized Toyota dealer to inspect/replace the front shock absorber nut. The work will be performed at NO CHARGE to vehicle owners.
Are there any warnings that this condition exists?
No.
How long will the repair take?
The time required to inspect/replace front shock absorber nut is about 12 minutes, please coordinate with Toyota branches to schedule an appointment for the necessary repair.