recall campaigns
recall campaigns

Announcement For Toyota Hilux, Fortuner Second, Innova Owners to Provide Second Wireless Key

Campaign Summary

Abdul Latif Jameel Co. Ltd would like to inform owners of (TOYOTA Hilux – Fortuner - Innova) of Customer Satisfaction Campaign on their vehicles to provide second wireless key.

Vehicles involved in Saudi Market:

ModelModel yearNo. of vehicle
Hilux20221581
Fortuner2022909
Innova202266
Check your VIN number

To check if your car is included in this campaign, kindly enter your vehicle’s Vin Number.

Where do I find my Vin?

  1. Top of your vehicle dashboard
  2. You vehicles driver's-side doorjamb
  3. Insurance card
  4. Vehicle registration card

Frequently Asked Questions

Toyota has clarified that Due to Covid-19 restrictions, there is at present an extensive shortage in the supply of semi-conductor parts affecting the global automobile industry, with the impacts affecting supply of semi-conductor parts necessary for wireless keys. Based on the above situation, TMC decided to supply only one key to (Hilux, Fortuner, Innova) customers.

There are 2556 vehicles covered by this Customer Satisfaction Campaign.


ALJ announce advising owners to make an appointment with his authorized Toyota dealer to provide the owner with one (1) additional Remote Keyless Entry Key. The remedy will be performed at NO CHARGE to vehicle owners.

No.

To provide the key will take approximately 0.2 hours. It depends on the vehicles and the remedy. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer’s schedule.

Please bring the Remote Keyless Entry Key provided with your vehicle to the dealer so that the dealer can use it to duplicate a new Remote Key for you. If the remote key provided with your vehicle is unavailable, please bring the standard key provided with your vehicle.