The “TOYOTA ONE” application is designed for TOYOTA fans & owners, where they can view the features of TOYOTA vehicles, book maintenance appointments, locate Toyota centers and other services and offers.
The Application also reveals the complete TOYOTA range in Saudi Arabia, allowing the user to learn more about each vehicle. The Application also allows users to find the vehicle that meets their preferences, through the “Find your Match” section.
The TOYOTA ONE Application also provides the “TOYOTA LIFESTYLE” service which includes unbeatable offers in many restaurants, spas, hotels, ﬁtness outlets, entertainment venues and more.
TOYOTA LIFESTYLE - FAQs
What is the TOYOTA LIFESTYLE ?
How do I access the TOYOTA LIFESTYLE?
Go to the TOYOTA LIFESTYLE Offers section of your Toyota App. Simply tap on ‘LOGIN’. Follow the instructions to register an account.
Register using your Vehicle Identification number, first name, last name, valid email address and Country of Residence.
More information is available at: www.toyota.com.sa/Toyota1
Who is eligible to be enrolled and benefit from the TOYOTA LIFESTYLE offers?
For New car owners:
All Customers who bought a new 2021 model year and onwards and their Toyota vehicle is imported through “Abdul Latif Jameel Motors” the authorized distributor for Toyota vehicles in Saudi Arabia (meaning Retail & Wholesale)
For Service Customers:
All current Toyota owners which their vehicles where imported through “Abdul Latif Jameel Motors” whom performed their maintenance service at the inclusive service centers from 1st January 2021.
What are the excluded vehicles from this campaign (New car owners & Service customers)?
How long does it take until my subscription gets activated after receiving my new 2021 year model or onward Toyota vehicle?
How long does it take until my subscription gets activated after performing my Periodic maintenance service?
What will happen to my active subscription to the TOYOTA LIFESTYLE if I sold my Toyota vehicle?
Can I renew my subscription to the TOYOTA LIFESTYLE after I sold my new 2021 year model or onward Toyota vehicle to a new owner?
How do I see the different merchants available within TOYOTA LIFESTYLE?
There is a number of ways to see which merchants are available as follow:
1. Select a category on the home screen and the offers available will appear, if you have allowed the access to your location these will show the merchants by proximity.
2. Use the search bar – On the home screen you can search by Name or key word.
3. For more specific search you should enter the category of your choice and use the search bar and filters available
How do I redeem an offer from the TOYOTA LIFESTYLE?
Making a redemption is as easy as 1, 2, 3!
Here’s how it goes:
1. Tap on the offer you want to redeem.
2. Ask the merchant to enter their PIN.
3. The merchant will then note down the redemption code from the app and apply the discount to your bill.
How do I redeem a Travel 2-for-1 offer?
To redeem an offer at one of our awesome hotel partners:
1. Use the e-mail icon on the hotels page in the app and send a booking request.
2. Call the hotel directly and advise them that you have TOYOTA LIFESTYLE 2-for-1 offer and would like to make a booking.
3. E-mail the hotel reservations team with your booking request using TOYOTA LIFESTYLE 2-for-1 offer.
The hotel will give you the best available rate for your booking.
How many offers are available in TOYOTA LIFESTYLE?
How long are TOYOTA LIFESTYLE products valid for?
What are the restrictions on the offers?
What happens if merchants close during the validity period?
How many offers are there for each participating merchant?
How many offers may I use at one time?
Where can I download the TOYOTA One Saudi Arabia App?
The App can be downloaded from the Apple App Store, and Google Play. Click on the correct link to download to your device:
Do I have to pay for the TOYOTA LIFESTYLE Service?
Which languages can I use my TOYOTA LIFESTYLE in?
How do I change the language settings in my TOYOTA LIFESTYLE?
How do I log in via another device?
How do I log someone out of my account?
I forgot my password. How can I sign in to the TOYOTA LIFESTYLE?
Do I need an internet connection to redeem TOYOTA LIFESTYLE offers?
What is Getaways?
How do I book using Getaways?
You can find the booking engine under the “Travel” tab in your TOYOTA LIFESTYLE
Simply click this tab, select GETAWAYS option and you may then process your booking.
Please note this is a booking tool, so once you confirm a booking payment will be taken straight away.
If I go to a participating outlet and I hit redeem on an offer on my TOYOTA LIFESTYLE Account and find that they do not accept the offer for some reason, can I cancel the redemption?
How to I retrieve the redemption code for a redeemed offer?
If you need to retrieve the redemption code to give to the merchant please follow the below steps:
1. Select the profile symbol at the bottom of the screen (last icon from the right) Select the setting icon
2. Under "My History“, Select "Redemption History”
3. Click on the offer you wish to take the number from
Can I see how much I have saved?
How can I change the currency that is used?
To change the currency shown
1. Select the profile symbol at the bottom of the screen (last icon from the right)
2. Select setting icon
3. Select edit account
4. Select my information
How do I find out how many offers I have left for a particular outlet on my App account?
I have redeemed an offer at one location but the offer is showing as redeemed at all locations.
Do I have access to the Rules of Use?
How do I redeem more than one offer at the same time – e.g. when I am with a group of friends and I have offers available to use?
How does the App work when using offers from the Beauty & Fitness section – e.g. when I go to a spa alone and want to use my offer for the next visit?
The spa will accept your redemption in the normal way and then provide you with a certificate which you need to present the next time you visit the outlet. The certificate will contain the exact details of the complimentary treatment or service. You may use the certificate for:
• Another complimentary treatment for yourself during your current visit or to extend your treatment.
• A complimentary treatment for your family member or friend to use during your current visit.
• A complimentary treatment or service at a later date but before the expiration date of your product.
*These offers fall into the following categories: Spas, Medical & Wellness, Dental Clinics, Beauty, Hair & Nails, Gents Grooming, Health & Fitness.
When TOYOTA LIFESTYLE Offer ends?
26 February 2022
TOYOTA LIFESTYLE Offers are valid for one year from availing the account.
How can I contact you for support/questions for your products?
We have a contact point for our customers to reach us and are always be happy to help you out.
Email us: Toyota1@alj.com
Call Center: 8004400055