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Avalon - Camry Campaign
What is the condition?
For the subject vehicles there is a possibility that the Crankshaft Pulley outer ring may become misaligned and it may not properly rotate with the inner ring, causing noise and/or illumination of the discharge warning light. In some cases, the belt for the power steering pump may become detached from the pulley which could result in a sudden increase in steering effort.
Which and how many vehicles are involved?
Vehicle Model Number of units Production Period
Avalon 45 Jun 1,2004 through Jan 31,2005
Camry (V6) 434 Jun 1,2004 through Mar 31,2005
What is the Crankshaft Pulley?
The Crankshaft Pulley is attached to the end of the engine crankshaft and transfers torque to the power steering pump, alternator and air condition compressor through the accessory V-Belts..
Are there any warnings for this condition?
Abnormal noise will occur from the engine room prior to malfunction. And a battery-shaped red warning light which on the meter panel will turn on due to abnormal declining output from the Alternator.
Does this condition affect other Toyota/Lexus models?
No. There are no other Lexus/Toyota models covered by this Campaign.
How many cases have been reported?
There have been no cases reported in the Saudi market.
Have there been any reports of accidents?
There have been no reports of accidents related to this condition.
What ALJ is going to do?
ALJ announced this campaign in the local news papers. Toyota service outlets will inspect the Crankshaft Pulley and replace it if needed with newly designed one at NO COST to vehicle owners.
How long will the repair take?
The approximate inspection time is 0.5 hour; however, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer’s schedule.
Will this condition occur in my vehicle?
Please contact any Toyota dealer to verify if your vehicle is in the affected range.
Camry - Aurion Campaign
What is the condition?
Under the influence of humidity and higher atmospheric temperatures, the gasket currently used to seal between the Rear Combination Lamp and the vehicle body can emit small amounts of sulphuric gas which can lead to corrosion of the LED baseboard, occasionally leading to failure of the LED.
Which vehicles are involved?
Camry - May, 2009 through January, 2010
Aurion - June, 2009 through January, 2010
How many cases have been reported?
There have been 7 cases reported from Middle East market.
6 cases on CAMRY.
1 case on AURION.
Are there any warnings that this condition has occurred?
No, there are no specific warnings that this condition exists.
What is Toyota going to do?
ALJ will announce this campaign in the local news papers, Toyota service outlets will replace the Gasket of Rear Combination Lamp with newly designed one at NO COST to vehicle owners.
How long will the repair take?
The repair will take approximately 1.0 hour. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer's schedule.
Does this condition affect other Toyota/Lexus models?
No. This condition only affects certain TOYOTA CAMRY with LED type Rear Combination Lamp and TOYOTA AURION with LED type Rear Combination Lamp produced in Australia.
Avalon Campaign
What is the condition?
Due to the improper casting of the steering lock bar, which is a component of the steering interlock system, there is a possibility that the interlock system may become difficult to unlock when stationary. In the worst case this could affect the steering control during driving.
Where is the steering lock bar located?
The steering lock bar is integrated into the ignition key cylinder.
Which and how many vehicles are involved?
There are approximately 390,000 vehicles involved in overseas market, 5,425 of them in Saudi Market.
What is the production period of the vehicles covered by this Recall Campaign?
The Avalon vehicles covered by this Recall Campaign were produced from late June 1999 through late July, 2004.
How many cases have been reported?
There have been 4 cases reported.
Are there any warnings that this condition has occurred?
No, there are no specific warnings that this condition exists.
Have there been any reports of accidents?
Toyota is not aware of any cases of this condition reported in the affected vehicles.
What is Toyota going to do?
ALJ will announce the campaign in local newspapers. Toyota Service outlets will replace the Steering Column Bracket at NO CHARGE to the customer.
How long will the repair take?
The repair will take approximately tow hours. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer's schedule.
Does this condition affect other Toyota/Lexus models?
Only the Avalon is equipped with this particular Steering Column Bracket.
Prado VX & Lexus GX Campaign
Which vehicles are involved?
Toyota Prado VX and Lexus GX, models equipped with KDSS and Left Hand Drive.
What is the condition?
On certain Lexus GX460 and Toyota Prado vehicles, if the vehicle is driven through a sharp turn at specific high speed conditions, this could cause the rear tires to slip so that the vehicle slides in a sideways direction. In an extreme case, if the vehicle strikes a curb or slides off pavement, a crash could occur.
What is the specific condition of the "sharp turn at the high speed"?
The specific conditions are:
1 - the vehicle is driven straight forward until reaching a speed of (approx.104km/h), at which time the driver releases the accelerator pedal;
2 - the vehicle is then advanced into a corner with a radius of (approx. 61m), and when the vehicle speed slows to (approx.88km/h), the driver turns the steering wheel sharply without applying either the brake pedal or accelerator pedal.
What is the "VSC"?
The VSC system manages engine output and brake hydraulic pressure to ensure vehicle stability.
However, the system is not able to exert control in all of the driving situations.
What is the "KDSS (Kinetic Dynamic Suspension System)"?
The KDSS (Kinetic Dynamic Suspension System) optimally adjusts the front and rear stabilizer bars depending on the driving conditions. The stabilizers are disengaged in rough road conditions to allow for suspension movement when driving over rough terrain. The stabilizers are activated for on road driving, thereby preventing vehicle body roll during cornering.
Are there any steps a driver may take if they experience this condition?
Each circumstance may vary, and drivers must use their best judgment. Drivers should operate their vehicles in accordance to the posted speed limits and warning signs, as well as taking into consideration road and weather conditions. If the brakes are applied when turning at high speeds the VSC is designed to activate.
How many incidents of this condition have been reported?
There have been no incidents reported related to this condition.
Are there any other Toyota or Lexus vehicles involved?
No, there are no other Toyota or Lexus vehicles involved in overseas market.
What is the production period of the affected vehicles?
The vehicles specific to this campaign were produced from:
Lexus GX460: November 16, 2009 to April 12 2010
Toyota Prado: August 31, 2009 to April 16 2010
What is Toyota is going to do?
Toyota will provide newly designed software which will activate the Vehicle Stability Control (VSC) stronger than the originally equipped software when a slide or skid is detected.
What is ALJ going to do?
ALJ will announce this campaign in the local newspapers; moreover, owners of the affected vehicles will be notified by SMS to bring their vehicles to Lexus/Toyota service outlets. Lexus/Toyota outlet will install a newly designed software update (reflash) to the VSC ECU at no charge to vehicle owners.
How long will the service take?
The check and repair will take approximately 40 minute. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer's schedule.
Avalon & Sequoia Campaign
What is the condition?
There is a possibility that certain accelerator pedal mechanisms may, in rare instances, mechanically stick in a partially depressed position or return slowly to the idle position.
What is the cause of this condition?
In extreme cold weather conditions, when the heater is used, condensation may form on the surface of a friction device, friction in the mechanism may increase and intermittently result in the accelerator pedal being hard to depress, slow to return or, in the worst case, stick in a partially open position.
Which models are involved in Saudi Market?
Vehicle Line Production Date
Toyota Avalon January 2005 through January 2010
Toyota Sequoia November 2008 through January 2010
Are there any other Toyota or Lexus vehicles involved?
No, only the above mentioned models are involved in Saudi Market.
What is Toyota going to do?
In the interest of delivering the highest standards of guest care and for the guests' complete peace-of-mind, Toyota will initiate a Special Service Campaign in Saudi Arabia to install a small precision-cut steel of reinforcement bar into the accelerator pedal assembly. This will allow the pedal to operate smoothly for the life of the vehicle. The campaign remedy will be performed at no charge to the vehicle owner.
When the Special Service Campaign will start?
The special service campaign will start on March 1st 2010. Abdul Latif Jameel Import & Distribution Co. Ltd will officially lunch the campaign in most of local newspaper (Arabic & English) as well as sending SMS; by batches, to all customers whom their mobiles number are registered in ALJ service history to invite them to visit the nearest Toyota service center at their earliest convenience to perform the necessary work.



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